Privacy Policy
1. Introduction
Welcome to Cart Guard Protection. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website and any related services, sales, marketing, or events. As a leading provider of golf cart protection and F&I solutions in the United States, we take the security of your data seriously. By accessing our services, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. This may include: names, phone numbers, email addresses, mailing addresses, billing addresses, and information related to your golf cart dealership or vehicle inventory. In some cases, we may collect professional information to verify dealer eligibility for our protection programs.
3. How We Use Your Information
We use the information we collect to facilitate account creation and logon processes, to send administrative information to you, and to fulfill and manage your service contracts. We also use this data to respond to inquiries, offer support, and send marketing and promotional communications relevant to your industry and dealership needs. Furthermore, we may use your information for business purposes, such as data analysis and identifying usage trends to improve our F&I solutions.
4. Cookies & Tracking
We use your information to:
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Provide customer support and respond to inquiries
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Process warranty claims and service requests
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Send updates related to your coverage or services
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Deliver marketing communications (when consent is given)
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Improve our services and customer experience
5. Sharing Your Information
We may share your personal information with:
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Authorized dealers and service partners to fulfill requests or claims
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Third-party service providers who assist in business operations (such as communication or CRM platforms)
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Internal team members for support and service purposes
We do not sell your personal information to third parties.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, we will securely store your personal information and isolate it from any further processing.
8. Your Rights & Choices
In some regions, you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, and to restrict the processing of your personal information. You can review, change, or terminate your account at any time by contacting us using the details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
9. Third-Party Links
Our services may contain links to third-party websites, services, or applications that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this privacy policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the privacy practices or content of any third-party sites linked to or from our website.
10. SMS/Text Messaging Policy
By opting into SMS messages from Cart Guard Protection through a web form, dealership interaction, or other communication methods, you agree to receive text messages from us. These messages may include appointment reminders, service updates, warranty notifications, claim status updates, customer support responses, and marketing or promotional messages.
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Messaging frequency may vary.
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Message and data rates may apply.
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To opt out at any time, text STOP.
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For assistance, text HELP or visit our website at https://www.cartguardprotection.com/.
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Visit https://www.cartguardprotection.com/privacy-policy for privacy policy and https://www.cartguardprotection.com/privacy-policy for Terms of Service.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or email us at sales@cartguardprotection.com
By continuing to engage with our SMS program, you acknowledge and agree to these terms.
11. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated 'Effective Date' and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
12. Contact Us
If you have questions or comments about this policy, you may email us at sales@cartguardprotection.com or by post to: Cart Guard Protection, 9350 Falls of Neuse Rd, Ste 203, Raleigh, NC 27615. You may also reach us by phone at (919) 230-1011. Our team is dedicated to addressing your privacy concerns and ensuring a professional and secure experience for all our partners and customers.